What most people don’t know is that an ISP (internet service provider) provides 2 IP addresses and these are called private and public IP addresses. These are basically the address that all your devices are communicating in order to tap into your home connection. The concept with a connection is that you need to have a working IP address on your devices to your home connection.
What most people thought is that an IP address is what you get when you do IPconfig, but in reality, this is even just the IP address of your computer. The usual things that you don’t know are your private and public IP. When you hear about public and private IP addresses as a customer it doesn’t really matter, but is it? If you’re just a regular and what only makes sense to you is your connection then you might want to reconsider your knowledge because it’s that important.
You can perform your troubleshooting: Knowing about how your IP address works and knowing a few things about your networks helps you to be able to do things on your own without the help of any tech support. Because the fact is, 75% of the time, any internet issues can actually be fixed with troubleshooting at home. Why waste time in calling tech support that will make you do all the basic troubleshooting that you already did on your own? It pays to know it than have someone do it because of its way faster.
Tech support will respect you: Most tech guys are bored with your concern, why? Because most concerns don’t really require their skills. Most of the time your network problems can even be fixed by a 5th grader (yes that’s how easy it is). The only thing that makes them use their brains is when they want to explain something to you in a simplified manner minus all the jargon, but if you talk the way they do, they will respect you for it and will treat your network issues more seriously.
Private and public IP address: In case you’re asking “what is my public IP address?” And “what is my private IP address?”, there’s a way to do it. You either do it the hard way and toy every hardware and software in your arsenal to get what you need, you can call your friendly neighborhood tech support guys to provide you with an answer or you utilize online tools or applications to help you get the answer that you need.
Regular customers don’t care about the IP mumbo jumbo, and while it’s not necessary to learn it, it actually pays to learn it so that you will be able to do some troubleshooting of your own, save some time in calling tech support and get the respect that you deserve. In case you want the details on your private and public IP address, there are various ways to do it like self discovery, calling tech support or use 3rd party sites or apps.